Help & Support

We're here to help

Frequently asked

Open Profile → Orders, choose an order, and follow the live tracking timeline.

Card, crypto, and cash on delivery — whichever your store enables in settings.

Contact support with your order number; approved refunds return to your original payment method.

Yes — before an order ships, update it from Profile → Addresses.

Yes. Keys and downloads are available immediately after checkout.

Contact us

âœ‰ī¸Email
support@novastore.app